FAQs | Atlantic Prestige Travel

Question 1

Are prices per car or per person?

Accepted Answer

Quotes are based on the vehicle and the journey details you provide, rather than a per-passenger fare. Enter your collection point, destination, time, passenger numbers and luggage details for the right live quote.

Question 2

How do I see the price and pay?

Accepted Answer

Enter your journey details in the booking service to check the price and availability for the travel you require. Payment options and the final booking steps are shown there before you complete your reservation.

Question 3

How far ahead can I request a quote?

Accepted Answer

You can request a quote for your planned date and time through the booking service. Book as early as you can for the best choice of vehicles and travel times, especially for early flights, busy periods and larger groups. Availability is confirmed for the individual journey.

Question 4

How do I know my booking is accepted?

Accepted Answer

Your booking is confirmed through the Atlantic Prestige Travel booking service. Keep your booking reference and confirmation details for your journey.

Question 5

Can I book a return journey?

Accepted Answer

Yes. You can arrange both directions in advance so your outward and return journeys are planned together. Include your return flight or preferred collection details when booking.

Question 6

Do you provide private transfers?

Accepted Answer

Yes. Atlantic Prestige Travel provides pre-booked private transport for your own party, rather than shared rides. Your journey is arranged around the details confirmed in your booking.

Question 7

Can a PA or office manager book for another passenger?

Accepted Answer

Yes. A PA, executive assistant or office manager can arrange travel for another passenger. Include the traveller’s contact, collection, flight and luggage details so the journey can be confirmed correctly.

Question 8

Do you monitor flights?

Accepted Answer

For airport collections, provide your flight details when booking so the collection can be planned around your arrival. The confirmed booking arrangements explain the collection process for your journey.

Question 9

What happens if my flight is delayed?

Accepted Answer

If your flight is delayed, contact Atlantic Prestige Travel using the details in your confirmation as soon as you can. Airport collection arrangements are managed against the information available for your confirmed booking; changes may depend on operational availability.

Question 10

What happens if my flight lands early?

Accepted Answer

If you land early, follow the collection instructions in your booking confirmation and contact us if needed. Your driver may be working to the agreed collection time, so an earlier pickup cannot be assumed without confirmation.

Question 11

Where will I meet my driver?

Accepted Answer

Your confirmed booking includes the collection arrangements for your journey. At an airport, follow those instructions and use the contact details in your confirmation if you need help after landing.

Question 12

Will my driver contact me?

Accepted Answer

Use the contact details in your booking confirmation if you need to discuss the collection. Any driver contact and the agreed collection arrangements are handled for the individual journey.

Question 13

Do you provide early-morning airport transfers?

Accepted Answer

Pre-booked transfers can be requested for early airport departures, subject to availability. Enter the actual travel time in the booking service so the journey can be checked properly.

Question 14

Do you travel outside Liverpool?

Accepted Answer

Yes. Private journeys can be arranged across Liverpool, Merseyside, Wirral, Chester, Manchester Airport and wider UK destinations. Use the booking service or a custom quote request for your planned route.

Question 15

Do you cover Heathrow and other UK airports?

Accepted Answer

Yes. Heathrow, Gatwick, Birmingham, Leeds Bradford, East Midlands and other UK airport journeys can be quoted as pre-booked private travel. Allow plenty of planning time for longer routes and confirm the details before booking.

Question 16

Do you provide late-night airport collections?

Accepted Answer

Pre-booked transfers can be requested for late-night airport collections, subject to availability. Enter your flight and collection details when booking so the journey can be checked properly.

Question 17

Do you provide UK-wide transfers?

Accepted Answer

Pre-booked private journeys to UK airports and other suitable destinations can be quoted. For longer journeys, include the full route, travel date, party and luggage details so availability and arrangements can be checked.

Question 18

Do you collect from hotels and Airbnbs?

Accepted Answer

Yes. Collection can be arranged from a home, hotel, Airbnb, workplace or another agreed pickup point. Provide the full address and any useful access details when you book.

Question 19

Can you collect from multiple addresses?

Accepted Answer

Multiple collection points can be requested. Include every address, the order of collection and the number of passengers at each point so the journey can be reviewed before booking.

Question 20

Which vehicle is right for our luggage?

Accepted Answer

The right vehicle depends on passenger numbers, case sizes and any extra items such as pushchairs, golf bags or mobility equipment. Tell us exactly what you are bringing so a suitable available option can be confirmed.

Question 21

How much luggage can I bring?

Accepted Answer

Luggage space depends on the vehicle and number of passengers. Add your passenger and luggage requirements when you request a quote so the right vehicle can be arranged.

Question 22

Do I need to tell you how many suitcases I have?

Accepted Answer

Yes. Please include every suitcase, pushchair, golf bag and other bulky item when you request a quote. This helps confirm that the vehicle considered has suitable space for your party.

Question 23

Can the driver help with luggage?

Accepted Answer

Please let us know about any luggage assistance you may need when booking. The arrangements for your journey, including collection access and luggage requirements, can then be confirmed in advance.

Question 24

Do you provide 6, 7 or 8-seater vehicles?

Accepted Answer

Six-, seven- and eight-passenger vehicle options may be available, subject to your journey details and live availability. Passenger count and luggage can affect which vehicle is suitable, so include both when requesting a quote.

Question 25

Can I bring my own child seat?

Accepted Answer

Yes. You are welcome to bring your own suitable infant carrier, child seat or booster seat. Let us know when booking so the vehicle and seating arrangements can be confirmed.

Question 26

Can you store my child seat while I am away?

Accepted Answer

Where agreed in advance, Atlantic Prestige Travel can securely store your own child seat while you are away and return it for your pre-booked airport transfer. Tell us when booking so storage can be confirmed; it is not automatic.

Question 27

Can I bring a booster seat?

Accepted Answer

Yes. You may bring your own suitable booster seat. Include it in your booking details so the seating arrangement can be planned.

Question 28

Can businesses open a corporate account?

Accepted Answer

Businesses with regular travel requirements can ask about a corporate account. Centralised booking, consolidated billing and bi-weekly or up-to-30-day invoicing may be available subject to approval and agreed account terms.

Question 29

Do you provide cruise transfers?

Accepted Answer

Yes. Pre-booked private transfers can be arranged for Liverpool Cruise Terminal and other UK port journeys. Share passenger numbers, luggage and your sailing details when requesting a quote.

Question 30

Do you provide football transfers?

Accepted Answer

Yes. Private travel can be arranged for football fixtures, including Anfield and Everton matchdays, subject to availability. Matchday road restrictions and your preferred pickup point should be discussed in advance.

Question 31

Can I request a custom journey?

Accepted Answer

Yes. For a journey that needs extra planning, use the custom quote form with your collection point, destination, date, passenger numbers, luggage and any special requirements.

Frequently asked questions

Helpful details before you travel

Booking & private travel

Airport collections & timings

Vehicles, luggage & children

Business & specialist journeys

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